Sundial

Banquet Manager

Location

Sanibel Island, FL

Type

Full Time

The beautiful Sundial Beach Resort located on Sanibel Island, Florida is seeking a dynamic Banquet Manager. The Banquet Manager is responsible for the management of all aspects of the Food & Beverage Department functions, in accordance with Resort standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff to ensure 100% guest satisfaction.

 

Essential Functions:

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Maintain complete knowledge of correct maintenance and use of equipment.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests.
  • Attends all scheduled BEO, Resume, and operational meetings.
  • Resolve guest complaints, ensuring guest satisfaction
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Maintain complete knowledge of service requirements for each scheduled function
  • Maintain complete knowledge of strictly abide by state liquor regulations
  • Check storage areas for proper supplies, organization and cleanliness
  • Order linens required for business
  • Organize Banquet Event Orders (B.E.O.'s) according to departmental standards note of changes as received from Catering
  • Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts
  • Adjust schedules throughout the week to meet the business demands
  • Ensure that staff report to work as scheduled.
  • Inspect the scheduled function areas/rooms for cleanliness, working condition and proper equipment set up
  • Assign side work to servers in accordance with banquet event orders and restaurants
  • Conduct pre-function meeting with servers and review all information pertinent to set-up and service of group
  • Inspect table set-ups; check for cleanliness, neatness and agreement with group requirements and departmental standards
  • Check bar set-ups for cleanliness, organization and agreement with group requirements and resort standards
  • Check buffet tables/receptions/coffee breaks for cleanliness, attractiveness, and layout ensure compliant with banquet event order
  • Meet group coordinator prior to function, make introduction and ensure that all arrangements are agreeable
  • Constantly monitor staff performance in all phases of service and job functions
  • Assist Banquet staff with their job functions to ensure optimum service to guests
  • Ensure that unused food is returned to the Kitchen, and that all Banquet supplies are returned to designated storage areas
  • Direct the final breakdown of function room and clean up. Ensure all department standards are met
  • Provide feedback to staff on their performance.
  • Prepare and submit daily/weekly payroll and tip distribution records
  • Complete work orders for maintenance repairs and submit to Engineering.
  • Other duties assigned by the Food & Beverage Director

 

Our compensation package includes a competitive annual salary, PTO after 90 days, Medical, Dental, Vision, Life insurance, STD, LTD, 401k with company match, dining and travel discounts and paid tolls for Sanibel & Cape Coral!

The Sundial Beach Resort is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.  

All applicants will be required to submit to a background check prior to employment.

 

 We are proud to be a Drug Free Workplace/EOE. 

  

Qualifications, Education, Experience, Skills, and Abilities:

  • Must have 2 years banquet supervisory experience
  • Must be able to understand and write English
  • Report for work in a well-groomed manner, uniform worn to standard, name tag on
  • Manager Safe Serve Certification

Company Website: sundialresort.com

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